Effective Date: July 9, 2025
Welcome to Bonita Haven. By accessing or booking through our website (bonitahaven.com), you agree to the following Terms of Service. Please read them carefully before proceeding.
1. Acceptance of Terms
By using this website or placing a booking, you confirm that you are at least 18 years old and agree to comply with all terms and conditions stated here.
If you do not agree with any part of these terms, please do not use our website or services.
2. Booking Policy
- Bookings are only confirmed once full payment is received.
- Minimum stay requirements may apply depending on the season.
- You are responsible for ensuring all information provided during booking is accurate.
We reserve the right to cancel any reservation due to errors, fraud suspicion, or unavailability.
3. Payment
- All payments are processed through secure third-party gateways.
- Prices are listed in USD and may change based on seasonality or demand.
- Additional charges (e.g., cleaning fees, taxes) may apply and will be clearly shown before booking confirmation.
4. Cancellation Policy
Please refer to our Cancellation Policy page for detailed information.
In short:
- Cancellations made within the allowed window will receive a refund as per our stated policy.
- Late cancellations or no-shows may result in partial or no refund.
5. Check-In & Check-Out
- Check-in: After 3:00 PM
- Check-out: Before 11:00 AM
Early check-in or late check-out requests must be approved in advance and may incur an additional fee.
6. House Rules
All guests are expected to follow our posted House Rules. Violation of these rules may result in termination of stay without refund and possible charges for damages.
Key rules include:
- No smoking indoors
- No unregistered guests
- No parties or loud noise after 10 PM
- Respect for neighbors and the property
7. Damages & Liability
You are financially responsible for any damage caused to the property during your stay.
Bonita Haven is not responsible for:
- Loss or theft of personal belongings
- Accidents or injuries during your stay
- Service interruptions due to factors beyond our control (e.g., weather, local outages)
8. Privacy
We collect and process your information according to our Privacy Policy. We never sell your data.
9. Third-Party Links
Our website may include links to third-party services (e.g., Airbnb). We do not control or guarantee their services and are not responsible for their policies or performance.
10. Right to Refuse Service
We reserve the right to refuse or cancel a reservation at any time for reasons including but not limited to:
- Violation of terms
- Inappropriate behavior
- Legal compliance
- Safety concerns
11. Changes to These Terms
We may update these terms at any time. Continued use of our site or services implies acceptance of any revisions. The latest version will always be available on this page.
12. Contact
For any questions or concerns, contact:
Bonita Haven
📧 info@bonitahaven.com
📍Bonita, California
Last Updated: July 9, 2025
© 2025 Bonita Haven. All rights reserved.
